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CSA Retention: Keep Your Farm Share and Subscription Customers Coming Back
August 22 @ 2:00 pm - 4:00 pm EDT
Join us on Aug 22 @ 2pm ET for our free webinar! We’ll be joined by Hana Newcomb and Becky Crouse Durst of Potomac Vegetable Farms.
- Why customer retention matters for your farm shares & subscriptions.
- How to nurture customer loyalty and CSA success.
- How the folks at Potomac Vegetable farms achieve an average 70% retention for their farm shares!
- Tips for cultivating lasting relationships with your customers.
If your CSA is like most, attrition is your biggest challenge. It takes time, effort, and money to get customers to sign up, and every year they stay with you, the returns on that investment grow. But when your customers aren’t signing up year after year, the costs of attracting new ones can add up fast. In this webinar, we’ll cover some strategies you can use to keep your CSA customers coming back season after season, growing their value and deepening your connections to the local community. We reached out to some organizations that have made the subscription model work for them to find out what they’re doing right. You’ll hear from Hana Newcomb and Becky Crouse Durst of Potomac Vegetable Farms. **A recording of the webinar will be shared with all who register! **