Customer Service Representative – Seven Springs Farm Supply

Thank you for your interest in Seven Springs Farm Supply. We are seeking a motivated individual to join our customer service team. This is a key role with potential for growth within the company. We offer
competitive compensation, and take pride in rewarding efforts that contribute to the success of the
business. This is a full-time position, reporting to our on-farm office in Floyd County, Virginia.

Seven Springs is a specialty agricultural input supplier committed to supporting our clients with a high
level of customer service. We supply farms across the nation and have been in business for over 30

Please take the time to read more about our company and review our catalog at

Requirements include:
• Strong written and verbal communication skills, including phone sales/service experience
• Demonstrated computer proficiencies and the ability to learn new software and processes quickly
• Experience working as part of a small, dedicated team
• The flexibility to respond and adapt to the needs of a dynamic and growing business and clientele
• The ability to remain organized while multitasking and maintaining an efficient pace of work
• Interest in agriculture and/or relevant industry experience
• A desire to engage with farmers and gardeners and help them find products/solutions

Responsibilities include:
• Taking phone orders, making sales calls, and providing quotes and other information to customers
• Processing orders placed online
• Answering customer questions and guiding customers to the appropriate product(s)/solution(s)
• Directing customer inquiries to the appropriate team member
• Actively participating in the business and contributing to business efforts and initiatives

Employment benefits include:
• Paid time off (increasing with tenure), paid holidays, quarterly bonuses, health care stipend, family leave and product discounts

New hires are reviewed within 90 days. All employees receive annual performance reviews.

Please send an introductory cover letter, along with your resume to eric@sevenspringsfarmsupply.com